Privacy Policy (RGPD Compliance) - E Social Media

1. Introduction

At E Social Media, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR).

2. Data Collection

We collect personal data such as your name, email address, phone number, and payment details to provide our services. We may also collect data via cookies and tracking technologies on our website.

3. Purpose of Data Collection

The personal data we collect is used to:

• Provide services (social media management, website development, content creation).
• Send quotes, invoices, and other communications.
• Improve our services and website performance.

4. Legal Basis for Data Processing

We process your data based on the following legal grounds:

• Consent: You provide consent for us to collect and process your data.
• Contractual necessity: To fulfill the services we provide to you.

5. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law.

6. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can correct any inaccuracies in your personal data.
• Right to Erasure: You can request that we delete your personal data.
• Right to Object: You can object to the processing of your personal data in certain cases.
• Right to Portability: You can request your personal data in a format that allows you to transfer it to another service.

7. Cookies and Tracking

Our website uses cookies and other tracking technologies to enhance your experience and improve our website performance. You can manage or disable cookies through your browser settings.

8. Sharing Your Data

We do not share your personal data with third parties unless it is necessary to provide our services (e.g., payment processors).

9. Security

We implement security measures to protect your personal data against unauthorized access, loss, or alteration.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

• Email: info@esocialmedia.fr
• Phone: +33 7 45 90 91 89
• Address: 14 Rue Du Moulin, 69700 Givors – France.