1. Purpose
These General Terms and Conditions of Sale (CGV) of E Social Media define the terms and conditions applicable to the provision of services in social media management, content creation, and website design.
2. Services Provided
E Social Media offers the following services:
- Social media management (posting, strategy, performance analysis).
- Website design and development.
- Content writing and creation (texts, images, videos).
- Search engine optimization (SEO).
Services will be performed in accordance with the needs expressed by the client, as outlined in the quote or contract.
3. Pricing and Payment Terms
- Service prices are indicated in euros (€) and are exempt from VAT, in accordance with article 293 B of the CGI.
- A deposit of [X]% may be requested upon signing the quote.
- The balance is payable upon receipt of the invoice, unless otherwise specified in the contract.
- Payments can be made by bank transfer, PayPal, or any other method agreed upon with the client.
4. Delivery Times
Delivery times for services will be agreed upon with the client when the quote or contract is signed. E Social Media commits to meeting these deadlines to the best of its ability.
5. Client’s Obligations
- Provide all necessary information and documents for the performance of the services.
- Approve intermediate stages of the project within the agreed timelines.
- Make payments within the specified deadlines.
6. Intellectual Property
- The creations made by E Social Media remain the property of E Social Media until full payment for the services is made.
- The client obtains a right to use the deliverables once payment has been completed.
7. Confidentiality
E Social Media agrees to respect the confidentiality of the information provided by the client in the course of performing the services.
8. Liability
E Social Media cannot be held responsible for indirect or consequential damages related to the use of the deliverables provided.
9. Claims and Disputes
- Any claims must be made in writing within 7 days following the receipt of the deliverables.
- In case of a dispute, both parties agree to seek an amicable solution before initiating any legal proceedings.
10. Governing Law
These CGV are governed by French law. In case of a dispute, the competent courts will be those of the jurisdiction where the head office of E Social Media is located.
Signature
These CGV must be signed by the client upon validation of the quote or contract.